Being a dry cleaner is sometimes like being a detective, not only do your customers rely on you to remove stains on their clothes, but before you can remove the stain you need to work out what it is. Recently, one of our regular customers started to complain that we were doing an unsatisfactory job cleaning his shirts, in particular not removing stains around the collars, however, this had never been an issue before in a 2 year history with this customer and his shirts. Believing something was wrong in our process we searched for a problem but found no answers. In the mean time the only thing that seemed to work on the stains was soaking them overnight, which is definitely the most time-consuming, and expensive, cleaning method for a week’s worth of shirts, but hey, we will do anything for our customers.
Soaking shirts overnight for general dirt and grime on shirt collars is very unusual; we get great results from our washers and automatic dosing equipment, so we started to question the nature of the stains. After doing some research, it turns out the problem was not of our doing, but that our customer had changed his aftershave. The aftershave either had an additive, or was reacting with oils in the skin to produce a very stubborn stain. So, in taking care of your shirts, remember that changes to your daily routine can affect your clothing. Alcohol in deodorant, perfume and aftershave can strip colour, different brands of toothpaste can contain varying strengths of bleach which also strips colour, or an additive in a new aftershave may react with your skin to produce a stain that is stubborn to remove. Give your dry cleaner as much information as
possible to help them help your clothes.
www.deluxedrycleaning.com.au
Our physical address is 457 Barkly Street, West Footscray, 3012, Victoria, Australia, Check on Google Maps http://g.co/maps/9qvvx
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